Archive for the ‘Miscellaneous’ Category
ART ON BILLBOARDS – really!
Tuesday, February 23rd, 2010For Los Angeles drivers tired of having their visual space indentured to ads for lap bands, beer, Vegas hotels and grinning automobiles, here, finally, is a breath of fresh paint – actual art on billboards. Thanks to the MAK Center for Art and Architecture , 21 newly commissioned works by established artists will go up at locations around Los Angeles. More info, maps, and images of many of the works are on the exhibition website at http://www.howmanybillboards.org
Congratulations in particular to artists James Welling, Kerry Tribe, Daniel Joseph Martinez, and Alan Ruppersberg, whose works we have handled over the years for storage and/or for the Whitney Biennial. Nice to see them up in such a public format. At some 35,000 possible “visual impressions” a day, that’s a big audience whizzing by. Or crawling, depending. Each will be on display for only a month or two, so get your map and head on out. Probably best with a designated driver, leaving you free to crane and thrall and snapshot without causing undue risk to those actually trying to get somewhere.
Betsy Dorfman
The Psychology of Free Shipping
Wednesday, December 16th, 2009An art dealer friend recently disclosed that his trump card when closing deals with clients is to offer free shipping. More often than not, he said, this finalized the sale and allowed the buyer to depart feeling he or she had bargained well and struck a good deal. Further, this was true across the price spectrum of the art involved and no matter what the length of the negotiation process. It was free shipping or free local delivery & installation that sealed the bargain. This is not what a shipping company wants to hear.
Compounding the horror, “free shipping” among online retailers has reached epidemic proportions and in fact has come to seem the norm. We feel shortchanged these days if we have to pay, or pay much, for shipping. It seems our birthright NOT to pay for shipping, not after we have just forked out for the thing/object/gadget itself. The giddy days of online sellers getting away with charging $8.99 to ship a $10 item seem lost in the quaint cyberpast.
So having promised the client the impossible, and feeling entitled to discounted shipping no matter what the commodity, the gallery or dealer then calls us seeking to send the artwork as cheaply as possible. We’ve been asked to put $30,000 artworks in cardboard boxes and ship them on UPS. Which, I hasten to add, we won’t do. It also explains why galleries often consign the job of arranging shipping to the lowest status employee who is newest on the job. Shipping is the last and least glamorous step in the dealer to customer transfer of title and custody. Basically, it’s a bore and a chore and, they would like us to think, it subtracts from rather than augments the bottom line. It’s the necessary evil mop up after the master has done his thing; hold your nose and dial the shipper.
But the truth is “free shipping” as anyone willing to reflect can probably deduce, is actually factored into the cost of the “thing” and so is not really free. We choose to perceive it as free because we want to feel like we are getting something for nothing, even when we know we aren’t. Art buyers, are you listening?
It would hardly be a sensible business model for art sellers to routinely “eat” shipping costs,. More likely they are factoring shipping into the cost and then, post sale, simply trying to maximize their profits by pressuring shippers to provide the most economical possible service. In this way everyone is happy except, well, me. I am stuck trying to persuade that new person at the gallery front desk that they really, really, really need to part with some actual money to protect their art in transit. That’s me, the bad guy spoiling everyone’s spoils.
Adding to the dilemma is the fact that the gallery typically wants the artwork off the premises and in the hands/on the wall of the customer as soon as possible before the glow of acquisition fades. So now we have a request for fast service, often a custom pickup at the gallery, plus expedited packing and shipping, plus custom delivery and installation all to be done on the cheap. Even after a couple of martinis, I can’t see a way to make that happen.
In a perfect world, everyone would recognize the service companies like ours provide and be willing to pay fair value for it. Santa, are you listening? In the meantime I continue my lonely battle against the tide of “free shipping” – with just a short time out this holiday season to transfer the items in my cart to the checkout window and collect my free 2-day shipping. Which they still call my “free 2 day shipping” even after charging my credit card $79 for yearly access to this privilege. Such a deal.
Betsy Dorfman
Turtles, Doctors and Ballet dancers
Tuesday, October 27th, 2009Like many small businesses, especially in these times, our margins are tight and it is difficult to make cash contributions to charities and other worthy cultural organizations. Happily, however, we are in a line of work – moving & storage — which enables us to provide in kind services to organizations at reduced rates or at no charge from time to time.
Since 2006, for example, FINE ART SHIPPING has supplied storage services at no cost for the Los Angeles Ballet. In addition to a prominent thank you in their programs, they have provided us with complimentary tickets, allowing many of our staff and their friends and families to experience the ballet and become fans. Talk about a “win-win”!
A bit closer to home, my daughter works for one of the Paul Newman charities, a camp called The Painted Turtle which serves children with serious diseases on a year round basis and at no cost to participating families. These are kids who otherwise would not be able to attend camp due to the nature of their illnesses. The Painted Turtle operates out of offices in Santa Monica, and maintains the camp in Lake Hughes CA., roughly 90 minutes northwest of Los Angeles. It is one of a network of affiliated camps around the world offering hope and fun to kids whose “out of camp” lives often consist of one medical challenge after another.
When one of our storage customers retired an array of costumes, wigs, hats, props & even a couple of fog machines from their inventory, we were able to donate these to The Painted Turtle and deliver them up to the camp in our truck at no charge. They were apparently used immediately in skits and sketches and were a great hit with kids and staff alike. Smiles all around! The website of The Painted Turtle shows a list of items the camp needs on a regular basis. Anyone wishing to make a donation can drop items off here at our facility near LAX airport and we will see that they get to the camp. (Please call first!)
On other occasions we are able to contribute to organizations by discounting costs on transport services. Most recently we completed a shipment for Doctors Without Borders at a rate well below market value, essentially converting what would have been our normal markup into a contribution instead. This is a great way for small businesses to donate as it conserves cash but gives real value to the organization in question.
Betsy Dorfman
Put the horse in the cart and let’s go
Wednesday, October 7th, 2009

Carole Choucair Oueijan, Layaleena, 48 x 72, smalti, 24 karat gold smalti, granite, marble, onyx, crystallino, mother of pearl, fresh-water pearl, hematite, coral, jade, quartz
I always crate artworks from the inside-out; at least in my bean, in the design stage. But the actual building can vary. Sometimes it can proceed in any order, and sometimes the crate must be built before the art is approached. It depends on whether the artwork is packaged in soft materials separate from the crate, or whether it must be built directly into the crate with a cushioned wood structure. When it’s the former, I occasionally prefer to pack the art before the crate is started. This is hardly necessary, but it can save a little desk time when dealing with a number of irregular shapes that aren’t so irregular that they require much planning ahead.




This was one of those jobs that fell into that little gray area. It just made more sense to figure out how large the package would be by packing it. The piece was composed of twenty-odd irregular sections of mosaic of variable thickness. It would happily ride flat in a stack of foam-welled trays. With such a simple packing approach, it was more efficient to sort the elements by relative size and shape in “real time,” as it was being loaded onto trays. I started with a rough guideline of 36″ x 24″ trays, and from that starting point my crater found that he could fit all elements onto 13 trays at 32″ x 24″. I’m starting to make it sound more complicated than it was. Before I knew it, the trays were packed and I had a nice boxy package to measure for the crate.

Our thanks to Carole Choucair Oueijan for her permission to include images of her artwork. Layaleena, an Arabic/Lebanese word for “Splendor Nights”, is a commission piece installed in a home in Greece. In this scene the goal was to reflect the magnificence of the Lebanese nights and lifestyle of the past. Layaleena is made out of 21 pieces and took 10 months to complete.
-Chris
What is an “art handler”?
Thursday, July 2nd, 2009When we advertise for art handlers there are inevitably calls and emails in response saying essentially: “I’m not exactly sure what an art handler is or does, but I know I would be super good at it!” Well, you might — most art handlers are trained on the job and people from all sorts of backgrounds have succeeded in the role. But it isn’t an easy job and it takes the right blend of skills and personality to make the cut.
In the next few posts we’ll take a look at art handlers and art handling; the more the public understands what we do and why and how, the better. And perhaps there are some future art handling superstars out there in cyberville waiting to be discovered!
So, for starters, what is an art handler?
An art handler typically works for an art services, transportation, or storage company and performs some or all of the following tasks:
- Drives a truck, either locally or long distance between cities
- Picks up and delivers a variety of artworks including paintings, sculptures, and mixed media works of all descriptions
- Inspects artworks to determine how, where, when, or if to touch them and how to pack for transport
- Understands how to properly wrap, load, span, tie in artworks within a truck to keep then safe and stable during transport
- Selects proper archival and other packing materials depending upon the medium, surfaces, condition and fragility of the works in question
- Packs and crates artworks of all descriptions
- Interacts positively with a typically educated, professional, and often opinionated customer base in the field
- Installs artworks professionally in settings ranging from corporate to residential, including selection of proper hardware and exercise of aesthetic judgment as needed
- Prepares condition reports and photographs artworks as needed
- Completes critical paperwork such as inventories and bills of lading with accuracy and attention to detail
- Has the “people” skills and situational awareness to work with a partner or larger crew in a seamless way, taking leadership and direction as needed to complete the task at hand
- Is familiar with basic art terminology and art history
Not all art handlers necessarily need to drive trucks, crate, or install artworks; in larger companies there are departments and an art handler may never be required to drive a large truck, make a crate or softpack paintings. But the wider the applicant’s skill set the more valuable he or she is potentially to any employer.
It should be noted that art handling in a for profit competitive business like art transportation is quite different from the job of a preparator or art handler in a museum or gallery setting. There is a tremendous emphasis on dealing with the public and many services of necessity are are performed with third parties looking on. Ever put a $5 million dollar painting into a crate with a room full of museum staffers looking on? Or install a painting on a 20 foot white wall in a living room overlooking the ocean with the owners of the artwork, gallery representative, art consultant, and artist all offering input and suggestions?
It takes a certain personality and sense of forward motion to get the job done both safely for the artworks and expeditiously enough to keep the company in business. Time counts, and the extra caution slow motion rules which are standard operating procedure in some institutional committee cultures simply don’t apply. Many otherwise talented art handlers can’t make the shift to the “for profit” culture or are fine working alone in a shop but not comfortable out in the field with onlookers checking their watches, asking questions, and sometimes second guessing methods and materials. Whatever their other qualifications, art handlers who are loners, can’t do paperwork, or who fail to develop a good “art side” manner with customers don’t last long.
Betsy Dorfman
Screwed up — Adventures in public art installation
Monday, May 11th, 2009Because every holiday for us is potentially a busman’s holiday — there is art everywhere – it isn’t unusual for my husband and I to check into a hotel and immediately make ourselves suspicious to the staff. Without removing anything from the walls or touching the frames we nonetheless make ourselves conspicuous, craning to see how artworks in the common areas and in our room are attached to the walls. We can’t help it; this is how we are wired (pun intended). We’re always on the outlook for interesting solutions, and any new hardware or technologies that might be in play. Glamorous as it is to be mistaken for art thieves, our interest lies in how artworks are put up, now how we can take them down!
I should be clear that we are not looking to sell our services to these establishments. Most hotels and conference centers buy art in bulk and install in bulk, an entire floor or even the entire hotel at once. The vendors who do this type of installation typically do so under contract and frankly at a rate per piece which is below what we charge to install fine art. There are of course exceptions including boutique hotels, corporations, and law offices etc. who purchase and display truly fine art, and hire us to install it. But large hotel chains, not so much. Nor does our crew of installers with master’s degrees in art, some of whom teach at the college level, want to go to a hotel for four weeks and install lithographs of tulips and swans. Maybe in Hawaii. But even there, probably not. It’s a different culture and the demands of the workplace and the knowledge required in each case, as similar as they seem (putting up art) are actually quite different. But I digress.
So we have seen a lot of approaches to installing art in public places, some brilliant, some silly, most standard and unremarkable. But recently we ran into something entirely new: we entered our room and immediately saw that every painting was screwed to the wall with four or more shiny metal screws put right through the frames — and not tiny screws either. In some cases these were gilt frames. Expensive or not, most likely not, it was still jarring and made us wonder if this hotel, a nice one, had for some reason a major problem with theft of southwestern themed amateur art. Or fear of earthquake perhaps? Something must have possessed them to go to this extreme of ruining the frames, not to mention the aesthetic senses of the onlooker, in favor of securing the art.
Having explained our interest to the owner (this was a small hotel) he said, first, that we were the only guests ever to inquire — figures! And second, that theft was not the issue, or earthquake, but crookedness in another sense. The pictures, originally hung on wire, were always getting knocked off of kilter, and he was tired of paying staff and taking his own time to straighten them. Times ten artworks per room times however many rooms — adds up. So having had enough at some point, they simply nailed and/or screwed all the paintings to the walls, end of problem, done.
Needless to say there are there are a number of less drastic possible solutions, although perhaps none cheaper, which don’t ruin the frames and allow for removal or repositioning with less trauma to plaster or drywall. We will discuss some of these approaches such as security mounts in an upcoming blog post. We certainly sympathize with the need for alignment — the world is pretty much divided into two groups, those who can’t be in a room with an askew painting without breaking into hives, or straightening the painting properly, and those who are fine with it or don’t notice. For the former, like the hotel owner, and who also clearly owns the building and so won’t catch hell from the landlord, this was an immediate and inexpensive fix which only disturbed, apparently, us. Those screws ! Right into the wood frames! Pretty big screws ! After a couple of glasses of white wine out by the pool we managed to overcome our professional horror and enjoyed our stay. We slept without fear of anything coming down on us in an earthquake, except perhaps the walls themselves with those paintings of ponies and pink mesas everlastingly attached….
Betsy Dorfman
Pick the right one up
Monday, April 27th, 2009Just a follow-up to my review of Let the Right One In from a while back…

So the recent DVD release by Magnolia included faulty English subtitles. Unfortunately, those who missed the theatrical release would not notice that the dialogue was dumbed down and stripped of all character for the DVD. Gone was the dark humor and distinctive voices of each character. Some examples of the difference can be seen here.
But there’s a happy ending after all. In response to the blogic outcry, Magnolia films is now manufacturing DVDs with the original (theatrical) subtitles intact. To see which version you are holding, look on the back of the case. The new discs will actually say that the subtitles are the “theatrical” version.
Chris Barber
The Condition Report: quick start rules
Thursday, April 23rd, 2009Rule 1 : The condition of an artwork is never “good.” … Or you should at least approach an inspection in this frame of mind. Keep looking until you find the exceptions. An “exception” is just an instance of possible or apparent damage – any imperfection worth noting. 999 times out of 1000 they are there to be found.
Sample condition report format:

Rule 2: Report what you see. The most important quality of a condition report – and what allows it to function at all – is clarity. Photography, drawings and verbal description should be employed effectively to document any exceptions that you find. Identify the exception, locate it on the artwork and indicate its scope. Strive for short and precise notes, and limit your use of relative terms; such as bad, small, severe, etc. The standard industry jargon should help you sidestep generalities and lengthy descriptions to address specific conditions concisely.
There are numerous guides and sample condition reports only a web search away. You can reference several of them for guidance in formatting your own report, and gathering inspection tools such as special lighting and magnifying lenses. That being the case, I’ll limit the following to a short glossary of exceptions.
These are the most common bogeymen of art objects:
Abrasion – a type of erosion often caused by the friction of rubbing or scraping the surface.
Accretion – the accumulation of foreign material on the surface, not always dirt.
Blanching – a milky stippling in a painted surface, often caused tiny faults puncturing the surface.
Bleeding – a post-production migration of pigment, often caused by exposure to water.
Bloom – a milky area where the clarity of the paint or varnish has been compromised, but more superficial damage than Blanching.
Blush – like Bloom, but in lacquer.
Check – a gap along the grain of a piece of wood, smaller than a Split.
Chip – a Dent that involves a broken piece of material.
Cleavage – a type of Crackle involving the separation of a material’s strata.
Cockling – a set of small parallel waves in a sheet of paper, in which the surface is not creased.
Corrosion – a chemical reaction between a surface and a foreign agent, accompanied by a slow process of Loss.
Crack – a linear or planar fault in a surface or a form that does not involve Loss.
Crackle – an area of perpendicular cracks that does not involve Cleavage.
Craquelure – a fine network of Crackle often caused by a material’s reaction to climate changes.
Crevice – a narrow but deep type of Crackle
Dent - a concave distortion in the surface that does not include Loss.
Dig – a Dent that includes Loss or Displacement.
Discoloration – any change in color.
Dishing (aka Draw) - a distortion in the canvas of a painting caused by unequal tension around the stretcher.
Disjoin – a separation of elements or portions of an object, in which the separation can be complete or incomplete.
Dust- self-explanatory
Embrittlement- self-explanatory, a loss of plasticity in the object, often caused by exposure to heat.
Erosion- a loss of material, usually due to Abrasion or Embrittlement.
Fading – this type of Discoloration is the loss of saturation or value.
Fingerprint- self-explanatory; Grime in the form of a specific kind of Smear.
Foxing – the Corrosion of a paper element, often caused by mold or iron rusting within the pulp.
Gouge – a Dig where material has been lost in a scooping action.
Grime – dust sticking to the surface with a oily medium.
Lacuna (aka Loss) – a specific depression where a portion of the surface material is missing, such as a painting’s varnish.
Rift – a wide but shallow type of Crackle.
Run – a dried rivulet of a foreign liquid.
Smear – a specific instance of grime, such as a fingerprint or other contact with surface.
Spatter – a type of dried splash from a foreign liquid.
Split – a Check in wood grain that runs the entire length of that element.
Stain – this type of Discoloration usually involves both Fading and a darkening of the surface.
Stretcher Crease – a literal crease or line of fine cracks along an edge of a painting’s stretcher.
Tear- self-explanatory, usually applied to cloth or paper.
Chris Barber
Methagulations Most Wise and Gangulous
Wednesday, December 10th, 2008Breaks allow time for quick doodles to leak from the pens of craters, art handlers and installers onto the cardboard pads that line the work tables. Some drawings are worked for days when a single break is not equal to the ambition, or when coworkers start riffing on them. For some reason, the crate shop has long been an unofficial revolving gallery for the aimless scribblings passing curatorial muster for anonymous patrons. What gets kept for the wall is a small fraction of what is produced. Most of the cartoons go straight to paper recycling, making them the ephemeral ink sneezes they were all meant to be. Though most are collaborations, about 90% of the keepers are at least 80% from the feavered mind and nimble fingers of Chris Keebles; able seaman. Other doodlers represented below: Daniel Wheeler, Chris Barber, Aaron WIlliams, Owen Rothstein, Robert Thomas, Ian Patrick, Danny Bain and Zak Taylor.








On a side note, here is a dog house our head crater Michael Dawson made for a coworker, recycling a used crate:
Chris Barber
Daniel J Martinez at the California Biennial
Monday, November 17th, 2008Here’s a wonderful review of Daniel J. Martinez’s animatronic contribution to the California Biennial Exhibition at the Orange County Museum of Art.
FINE ART SHIPPING has had the pleasure, and challenge, of crating and shipping many of Daniel’s works over the years. Not only are they sculptural works often with pliable parts, but they are mechanical and, obviously, need to arrive in functional form at the other end.
Also included in the show are works by Amanda Ross Ho and Jedediah Caesar, both artists whose work we handled last winter for the Whitney Biennial. 54 artists in all are included in the exhibition so there is surely something for everyone.
http://www.latimes.com/entertainment/la-et-ocma4-2008nov04,0,7367638.story
Posted by: Betsy Dorfman/ FINE ART SHIPPING




















