FINE ART SHIPPING welcomes a granddaughter!!  

Emery Dorfman, born July 11 in Seattle WA

  As you can see, the packaging for this product has been designed with  great attention to safety, style, and utility for re-use. The most vulnerable points of the object are wrapped in suitably soft and archival material, then further bundled into an appropriate shape to  secure the item within the selected vehicle of conveyance. Where appropriate, additional measures have been taken to mitigate environmental exposures, particularly in the top or “head” region.

As is recommended, a minimum of  2″ of foam padding is employed  at the sides, top, and bottom of the enclosure to further protect the shipment in transit. Also included but not seen, certain moisture barrier strategies have been incorporated into the interior packaging where prudent, and based on long established guidelines for care of  such commodities.

Further updates will follow as the shipment is expected to increase in size and weight over time.

Betsy Dorfman

Congratulations to L.A. artist Greg Lauren for a terrific write up in the L.A. Times on his current exhibition. We had fun at the opening Saturday night, especially watching the double takes done by (typically well heeled) passers by on Beverly Boulevard. Who could be forgiven for mistaking the show for, well, what it actually looked like: the opening of a super chic men’s boutique. Complete with valet and champagne service and more than a few celebrity sightings.

We’ve packed and shipped these paper art sculptures a number of times, and while obviously the weight is not an issue, keeping the “clothing” intact and with wrinkles only where the artist wants them is a challenge. We’ve shipped them on and off the mannequins, making use of archival paper and good old dish pack boxes and the odd slat crate with good results.

My husband’s brother tells the story of lecturing on a cruise ship where the headline lecturer was a memory expert. The many elderly passengers aboard were constantly cozying up to this guy and asking for tips on how to remember pesky things like names and telephone numbers. They figured he would have clever mnemonic devices to offer. His advice instead: try harder and pay attention.

Similarly, often the best art handling “trick” is to pay attention, keep it simple, and try hard to recognize and respect the integrity of the objects in front of you. This approach worked well with respect to Greg Lauren’s host of perfectly imperfect faux garments. And, yes, we did have to resist the impulse to try them on.

Betsy Dorfman

Recent news reports have detailed the upcoming sale of artworks from the Michael Crichton collection, currently on display at Christie’s in London. The paintings to be sold include a seminal work from the Jasper Johns “Flag” series, as well as works by Picasso, Lichtenstein and Rauschenberg . Old friends all.

FINE ART SHIPPING has moved, installed, shipped and stored many of these works over the past decade-plus for the Crichton family. Packing and crating these recent few to send off for display in London was an exercise in nostalgia to be sure. We have softpacked the Johns for Mr. Crichton to carry on an airplane, installed it at residences in New York and Los Angeles, and each time we handled it was a thrill. The office emptied out, art handlers mysteriously appeared as the crate was about to be opened — there are artworks which claim their own audiences, and this is one.

On September 11, 2001 our Los Angeles based crew was packing art at the Crichton residence in upstate New York, some 90 miles from ground zero. We were immediately invited to stay in the home for several days, allowing us to give our hotel rooms to our NY based crew, who were unable in those early days and hours to return to the city. So this goes beyond a business relationship, to what has been a partnership of care and concern for this art over many years and circumstances.
Following the current exhibition at Christie’s the artworks go on sale in New York in May. To the new owners we can only say: may the vibes, all good, be with you.

Betsy Dorfman

 An art dealer friend recently disclosed that his trump card when closing deals with clients is to offer free shipping. More often than not, he said, this finalized the sale and allowed the buyer to depart feeling he or she had bargained well and struck a good deal. Further, this was true across the price spectrum of the art involved and no matter what the length of the negotiation process. It was free shipping or free local delivery & installation that sealed the bargain. This is not what a shipping company wants to hear. 

Compounding the horror, “free shipping” among online retailers has reached epidemic proportions and in fact has come to seem the norm. We feel shortchanged these days if we have to pay, or pay much, for shipping. It seems our birthright NOT to pay for shipping, not after we have just forked out for the thing/object/gadget itself. The giddy days of online sellers getting away with charging $8.99 to ship a $10 item seem lost in the quaint cyberpast.

So having promised the client the impossible, and feeling entitled to discounted shipping no matter what the commodity, the gallery or dealer then calls us seeking to send the artwork as cheaply as possible. We’ve been asked to put $30,000 artworks in cardboard boxes and ship them on UPS. Which, I hasten to add, we won’t do. It also explains why galleries often consign the job of arranging shipping to the lowest status employee who is newest on the job. Shipping is the last and least glamorous step in the dealer to customer transfer of title and custody. Basically, it’s a bore and a chore and, they would like us to think, it subtracts from rather than augments the bottom line. It’s the necessary evil mop up after the master has done his thing; hold your nose and dial the shipper.

But the truth is “free shipping” as anyone willing to reflect can probably deduce, is actually factored into the cost of the “thing” and so is not really free. We choose to perceive it as free because we want to feel like we are getting something for nothing, even when we know we aren’t. Art buyers, are you listening?

It would hardly be a sensible business model for art sellers to routinely “eat” shipping costs,. More likely they are factoring shipping into the cost and then, post sale, simply trying to maximize their profits by pressuring shippers to provide the most economical possible service. In this way everyone is happy except, well, me. I am stuck trying to persuade that new person at the gallery front desk that they really, really, really need to part with some actual money to protect their art in transit. That’s me, the bad guy spoiling everyone’s spoils.

Adding to the dilemma is the fact that the gallery typically wants the artwork off the premises and in the hands/on the wall of the customer as soon as possible before the glow of acquisition fades. So now we have a request for fast service, often a custom pickup at the gallery, plus expedited packing and shipping, plus custom delivery and installation all to be done on the cheap. Even after a couple of martinis, I can’t see a way to make that happen.

In a perfect world, everyone would recognize the service companies like ours provide and be willing to pay fair value for it. Santa, are you listening? In the meantime I continue my lonely battle against the tide of “free shipping” – with just a short time out this holiday season to transfer the items in my cart to the checkout window and collect my free 2-day shipping. Which they still call my “free 2 day shipping” even after charging my credit card $79 for yearly access to this privilege. Such a deal.

Betsy Dorfman

Over the years we have had a couple of instances where artworks or valuable objects were mistakenly left in crates or packages and almost, or actually, discarded. I hasten to say these were not containers that we had packed, but items received by us packed by other customers or shippers. In one case a work on paper was sandwiched by the sender between cardboard sheets with no labeling on that package whatsoever. Inside and resting against the back of the crate it was readily mistaken for…well, a piece of cardboard. And recently when preparing to discard boxes returned from a jobsite we found a number of expensive glassware items and a silver tray which the customer’s staff overlooked when unpacking. Oops.

Whether hiring a professional company or doing it yourself, all containers with multiple contents should be accompanied by a packing list or pack list. Sometimes this is pouched on the outside of the container, but for maximum safety we like to put a copy inside the package. With crates we often glue them inside the top. With a pack list, the person unpacking knows exactly what to look for within the box. They can check off pieces as they unpack and make sure that all items are accounted for before discarding the package.

In addition, all packages within a box or crate should carry a clear label to distinguish between packed items and incidental packing materials. We often write “art inside!!” on portfolios as well as label them with the artist and title of the contents. A few seconds with a red marker can literally save a small or thinly wrapped artwork from accidental destruction or loss. Your packages should not be mysterious.

And then there are the “non art” components which often accompany shipments. Artists are notorious for this. They will send us a lovely crate with carefully packed and labeled art within, but fail to alert us to look for that little bag of screws, or that wood cleat they tucked up in the northwest corner which they hope we didn’t think was part of the crate, or the little packet of folded mending material that is hugely important to the installation… Once again common sense dictates that anything which needs to be found needs to be findable. And all items including incidentals need to appear on pack lists. Otherwise we may not recognize what is integral and what is not. The folded material in one artist’s crate might be something leftover that they used to fill negative space, or it might be critical to the artwork. We should not have to guess.

At our warehouses, we have a standard rule that all boxes are broken down fully and all accompanying “trash” paper, bubble wrap, or plastic etc. is searched again to make sure no objects are commingled in the packing. With crates, interior foam and loose spacing or lining materials are fully removed so that the crate is inspected right down to the wood before it is marked as empty. Every art handler has a story of the “empty” crate that wasn’t. Packing lists may not entirely solve this problem, but they help. After all the most basic goal of shipping is to have the receiver, not the dumpster, receive what the shipper shipped.

 Betsy Dorfman

Like many small businesses, especially in these times, our margins are tight and it is difficult to make cash contributions to charities and other worthy cultural organizations. Happily, however, we are in a line of work – moving & storage — which enables us to provide in kind services to organizations at reduced rates or at no charge from time to time.

Since 2006, for example, FINE ART SHIPPING has supplied storage services at no cost for the Los Angeles Ballet. In addition to a prominent thank you in their programs, they have provided us with complimentary tickets, allowing many of our staff and their friends and families to experience the ballet and become fans. Talk about a “win-win”!

A bit closer to home, my daughter works for one of the Paul Newman charities, a camp called The Painted Turtle which serves children with serious diseases on a year round basis and at no cost to participating families. These are kids who otherwise would not be able to attend camp due to the nature of their illnesses. The Painted Turtle operates out of offices in Santa Monica, and maintains the camp in Lake Hughes CA., roughly 90 minutes northwest of Los Angeles. It is one of a network of affiliated camps around the world offering hope and fun to kids whose “out of camp” lives often consist of one medical challenge after another.

When one of our storage customers retired an array of costumes, wigs, hats, props & even a couple of fog machines from their inventory, we were able to donate these to The Painted Turtle and deliver them up to the camp in our truck at no charge. They were apparently used immediately in skits and sketches and were a great hit with kids and staff alike. Smiles all around! The website of The Painted Turtle shows a list of items the camp needs on a regular basis. Anyone wishing to make a donation can drop items off here at our facility near LAX airport and we will see that they get to the camp. (Please call first!)

On other occasions we are able to contribute to organizations by discounting costs on transport services.  Most recently we completed a shipment for Doctors Without Borders at a rate well below market value, essentially converting what would have been our normal markup into a contribution instead. This is a great way for small businesses to donate as it conserves cash but gives real value to the organization in question.

 Betsy Dorfman

One of the distinct joys of our business is the opportunity to see amazing cultural and historical artifacts and objects close up. With no plexi case or velvet rope intervening. Sometimes, we get to hold history in our hands, as we did with the air rifle that was authenticated to the Lewis & Clark Expedition. Or the World War II D-Day planning map, personal property of General Omar Bradley, complete with his hand drawn renderings and notations. And the inventory of signed first editions by Jules Verne and H.G. Wells.

Most recently FINE ART SHIPPING was privileged to crate an exhibition of Miles Davis memorabilia for the Musee de la Musique/ Cite de la Musique in Paris. The show, entitled “We Want Miles!” opens Oct 16^th,  in case you are fortunate enough to be in the vicinity. Among the items we packed for the exhibition were stage costumes, sheet music, original paintings by Miles, and, most notably, three of his trumpets. Of these the “trumpet rouge” or red trumpet, was the instant show stopper. The photos shown here give just an idea of the beauty and craftsmanship of this instrument, which, beyond its value and history, is itself a work of art.

Although “red trumpet” arrived to us in its case, the lender generously allowed us to hold the instrument and manipulate the keys to feel the “action.” Wearing gloves, needless to say. For those of us who have played garden variety instruments and have some basis of comparison, we soon realized we had none, not to a custom instrument of this caliber. Crafted by Martin to Miles’ personal specifications, including the silky yet precise play of those keys, the “cool” was transporting. We Want Miles!

We’re hoping Miles would have dug the crate that we made for his trumpets; they were shipped in their original cases, each case slipped into a custom drop front foam core box within the crate. Hopefully, doing our little bit; honoring craft with craft. And, of course, we painted the crate RED!

Betsy Dorfman

 We field repeated requests to ship one artwork from here to there, sometimes along well traveled routes such as Los Angeles to New York and/or return. Often this is a gallery anticipating or having just made a sale, with a single buyer wanting the piece, as they all do, yesterday.

 So we send off an estimate and very often the result is: nothing. We understand: it is expensive to ship a single artwork as many art shuttles, including ourselves, have a minimum charge.

 If you understand the power of the minimum, however, you can use it to your advantage. On our Los Angeles to San Francisco shuttle, for example, you can ship two or even three modest sizes works for the same price as shipping one. Up to ten cubic feet, all passengers ride for one price, rather like a NYC taxi. (And we don’t stop for women with strollers, either…)

 For many of the high value and trade show divisions of van lines, a 500 pound minimum applies. In that instance you could ship as many as ten artworks of moderate size in one crate and still stay within the minimum weight by volume.

 Hence our advice to artists and galleries: ask thy neighbor! Tweet, email, phone or stroll at lunchtime to the gallery down the street and ask if they might have anything going where you need to go. A big element here, however, is flexibility in timing. The more leeway you have in whatever schedule you have promised your buyer the more time there is to “partner” with another sender.

 Pooling resources can save serious money and is win/win for us shippers, too. We get to make two customers happy who hopefully will return next time around.

Betsy Dorfman

Today we crated an antique object so dripping with inherent vice that I wanted to just give it a good shake and ship whatever remained in hand. It was a lacy assemblage of stressed wood with flaking paint and gold leaf, forming some kind of elaborate staff.

I thought that only wizards had these, and I must say; any wizard would be proud to lean ponderously on such a grand walking stick. I was disappointed to be informed that it was not, in all likelihood, the former property of any such character; not the least because it debunked my theory that it was the gradual (and sad) fading of magic that was causing the many unsecured parts to slowly lose their unlikely relative positions and settle into a more natural relationship with gravity.

I do admire a clever bit of woodworking, and in all fairness, it isn’t the staff’s fault that it was never meant to lie prone like a saucy odalisque; much less freighted that way. But long story short, this thing was screaming to be shipped upright – not only for the fragility of its overall construction and distribution of weight, but also for the specific joins used in assembling some of the wooden nuggets.

That some of the said nuggets were quite loose is an understatement. They were ready to leap away from the piece like rats riding the explosion of a sinking ship’s boiler room. But for a variety of reasons, shipping upright was no more an option than not shipping it at all; the latter being a suggestion I slipped anonymously under the general manager’s door this morning before tip-toeing away.

When that plan didn’t work, I was forced to ship the piece in a horizontal attitude. The point of all this is that sometimes you have to just do what you can to make sure the thing is as safe as possible within the tight budget. So here’s what we did:

A cavity pack was pointless, as we would have had to float so many little parts and still catch the more solid areas at all of the correct angels in a Swiss cheese version of (a negative image of) the piece. So vertical guillotines it would be. The staff’s lateral, vertical and axial movement was eliminated by guillotines along the shaft.

One more guillotine on the crown’s widest point took much of the crown’s weight, and also eliminated any possibility of spinning in place thanks to the hexagonal tier.

Tall, tapered bumpers reached up from below to take the weight of each successive tier in the crown.

Belts and straps of Tyvek held the loosest pieces in place while holding the tiers down against their bumpers.

Finally, a safety bumper of softer foam was placed ½” away from the tip of the staff, just in case several other axial stoppers failed.

I still wouldn’t drop this crate from the top of a tall thing, but I can strap it to  a unicorn and wave goodbye to it with confidence.

-Chris

As crating manager, I sometimes get a self-satisfied chortle out of packages sent to me from various sources, private and professional. With the Tour de France 2009 in mind, this one was more amusing than most. And also more annoying.

The front wheel of my bicycle was recently crushed in a collision with a car on my way to work. It being a lightweight road bike c. 1986, I figured I’d maintain the vintage and save money in the same stroke by getting another set of French mid-80s wheels. I love eBay.

I guess it’s good that Mavic wheels are known to be pretty much bomb-proof, because the package in which they arrived was barely fit for a local delivery. The front wheel (the one I need right away) has damaged spokes, but they can be replaced. I hope that’s the only reason why the rim looks almost as bad as the one that got run over.

The thing is, these wheels are really strong; so what went wrong here? Let’s take a look.

1. Though made for shipping wheels, the box was recycled from an earlier use. There’s a different brand printed on the outside, and what passed for interior packing had clearly lost its shape prior to this use.

2. Even if new, this type of packaging is designed to be supported by other significant factors; like bundling them in large numbers on a shipping pallet. It was clearly not designed for overseas travel on its own.

3. Due in part to the used packaging, the three parts being shipped were not adequately secured inside the box. A small bag holding the steel skewers was tossed in loose to jump around inside the box, and the hub of each wheel was jammed into the spokes of the other.

As a result, the box got crushed. The cogs of the rear wheel arrived poking a 5″ diameter hole through the box, and three spokes had somehow snapped off of the front rim.

As a bonus, the shipper decided to use stamps to send the box to California. From France. I hate eBay.

So how would I have packed this, assuming that a crate was not an option?

…Let me stress that the following solution is not something that we would do here at Fine Art Shipping. Unless the client was renting a dedicated shipping container to be loaded by us, we would insist on a full wood crate for international shipping. But let’s just say that I wanted to ship the wheels back on my own dime, while trying to mitigate further damage. Due to their odd size, I would start with a custom box, built from a couple sheets of double-wall cardboard.

1. I would cut two panels of 3/8″ plywood to reinforce the interiors of the two large walls of the box.

2. Then I would surround the wheels with 2″ bumpers of Ethafoam. I would stack another 1″ of foam on these bumpers and slot them for the wheel rims. This would keep the wheels separated and secure in their cushioning.

3. Finally I would bag and secure the third part – the skewers (wheel axles) – well away from the wheels. They could be embedded in the bottom foam bumper, or the bag could be screwed to the plywood sides.

C‘est la vie.

Hey, lookit these pretty stamps.

-Chris