Our sympathies, guys.

Betsy Dorfman

Ian Patrick, crating manager

Ian Patrick, Crating Manager

Oct 22, 2010

Seeing is believing
Like a barcode, the Rfid is a machine readable tag that, in concert with a database, identifies a specific object. Unlike a barcode, the Rfid reader does not require direct line of sight to the label or tag. The transponder tag emits a radio signal that is picked up by the reader and instantly identifies the item as present or “seen.” The beauty of this is that multiple items within a crate, bin, or on a shelf, or even in a truck, can be scanned at once, without moving them around to expose the tag. There are some limitations — metal may block the transmission, and there are limits to the “reach” of the signal –but for the majority of daily inventory tasks an art handler performs the system is ideal.

What, where, how
In a working warehouse knowing what is where and finding it quickly is critical. Every art handler has experienced the frustration of counting and recounting inventories, and unpacking packed crates to re-verify contents, not to mention the “all hands on deck” call to find an item temporarily mislaid. Eliminating this wasted time and effort directly feeds the bottom line. Items coming or going from storage can be scanned in using either a handheld device or put through a “portal” which reads the tags as the artworks are carried by. Because the tags are discrete, there is no confusing one Hockney or similar size with another, or transposing an inventory number when a an art handler is reading from paper labels. And no physical moving of objects to read paper labels on the far side or uncover a barcode. The system will also question any duplicates and, if an expected inventory is uploaded into the system ahead of the shipment’s arrival, will compare what is actually received to what was expected and display any extra or missing items.

Is that crate really empty?
Was any art left in the truck?
How many pieces are in that bin?
Did we deliver at stop 2 everything we picked up at stop 1, as requested?
Did we “pull” all 83 items accurately from the client’s storage?
What’s the package count for this shipment?

These are the types of everyday issues that the Rfid system addresses, and solves.

Where’s my stuff?
The other major benefit is the inventory management system it enables: we call ours SMI (storage maintenance inventory) for short. Using portable computers in the warehouse and in the field, each RFID tag is read and then related information identifying that item – artist, title, art dims, package dims, client name, job number, date in or out, warehouse location, and, yes even photos — is keyed into the database and saved. The database is accessible from any computer, which means our customer service reps and our warehouse crew can access inventories instantly to answer questions, locate items, or process delivery requests.

Show me the money
Billing is also streamlined, as SMI shows volume on hand in real time and does all the computing of cubic and square feet occupied by any inventory. It can further compute the storage charges for a given month, assuming a rate per CF or SF is entered for that client. The time saved by this application alone would likely pay for the system. Storage is the backbone of most art handling operations; having the billing done quickly and accurately is money in the bank.

Send in the clouds
Storing the SMI system data “in the clouds”, i.e. on a third party maintained internet-based bulk server, offers striking cost and efficiency benefits. First and foremost, we access our data in real time from virtually any computer anywhere, with security, backup solutions, and privacy issues all managed by the host. Information entered into a remote computer on a jobsite or secondary warehouse can be seen virtually in real time back at the office by a manager or client representative who can provide feedback as needed. And soon we’ll be offering clients the ability to log in under a private ID and view their storage or exhibition inventories online at their convenience.

And the future goes to….
Building and managing inventories using barcodes was a major advance over paper only labeling and manual input inventory systems. Rfid technology builds on that model and is a tested technology. Aside from use by major “big box” retailers, Rfids are already implanted in numerous products and medical devices. The basic technology is poised to take off with prices sure to drop for equipment and supplies as usage increases. Always a technology leader, FINE ART SHIPPING is pleased to offer the benefits of Rfid inventory management to our clients, not because it is the latest thing, but because it is the latest, and now affordable, best thing.

Betsy Dorfman

We’ve packed and shipped these paper art sculptures a number of times, and while obviously the weight is not an issue, keeping the “clothing” intact and with wrinkles only where the artist wants them is a challenge. We’ve shipped them on and off the mannequins, making use of archival paper and good old dish pack boxes and the odd slat crate with good results.

My husband’s brother tells the story of lecturing on a cruise ship where the headline lecturer was a memory expert. The many elderly passengers aboard were constantly cozying up to this guy and asking for tips on how to remember pesky things like names and telephone numbers. They figured he would have clever mnemonic devices to offer. His advice instead: try harder and pay attention.

Similarly, often the best art handling “trick” is to pay attention, keep it simple, and try hard to recognize and respect the integrity of the objects in front of you. This approach worked well with respect to Greg Lauren’s host of perfectly imperfect faux garments. And, yes, we did have to resist the impulse to try them on.

Betsy Dorfman

“Impressionism“, a new play on Broadway starring Jeremy Irons and Joan Allen, is a grand evening in the theater for fans of good acting. The play could itself use some work. And the art handling, is, well, amateur at best. Not that anyone would notice but a pro. Still, if you (attention playwright and director) are going to include a scene that has a supposedly high value artwork packed into a crate onstage by a supposedly professional art handling company, well, it should be done correctly.

In this case the art handlers wheel in an upright crate, take the painting off the wall (wearing gloves, thankfully), put it into a fabric bag (?) and then lower the painting-in-bag down into the crate through the open top, so that the painting disappears like your hard earned money down the slot in Vegas. Snap the top closed, get a signature, and off they go.

Problems? Well, they didn’t  inspect the painting before handing it, but that is a fine point. Unless there is a scratch on it and you are the insurer…The fabric bag is absolutely non standard, never seen one used like this ever. Fabric can catch on or stick to the face of a painting and deposit lint or other debris. Even if there is plexi over the face of a work, the fabric bag is still a bad choice as it is slippery and thus difficult to hold onto, and it can snag or tear on its journey into the crate.

Speaking of which, and this is the major point, artworks are not lowered into crates this way, for good reason: you can’t see what is happening to the piece! There could be loose materials or something shifted in the crate which would damage the artwork. A screw may have pushed through in transit or come loose in the crate. In most cases prepared crates are either laid flat or stood up, the front is removed, the crate inspected and made ready, the painting carefully fitted in under watchful eyes, and when all is safely braced the front of the crate is put on and off you go.

A somewhat more minor quibble, but in another scene Mr. Irons assists a purchaser, again of a major painting  ( $40,000) out to her offstage car with the artwork. No wrapping, she’s just going to presumably, what, toss it into the back of her SUV?

I am sure these faults will be corrected as legions of concerned art handlers line up outside the Gerald Schoenfeld Theater (236 West 45th Street, NY 10036) in protest. In the meantime I am available anytime Mr. Irons would like a private consultation.

 Betsy Dorfman

We will provide information on art handling techniques and materials as well as links to artists, galleries, museums, exhibitions, and art events that cross our radar. We welcome feedback, suggestions for topics, and related links, always!

The other pages on this blogsite will tell you about our famous Los Angeles to San Francisco shuttle (see SHUTTLE) and give a rundown of our key players (ABOUT US). All other requests for our services information, quote requests, or art shipping queries should be directed to us through our website which offers a choice of ways to contact us and obtain such information. That is basically the “business end” and this is the fun stuff.

Generically this means, what? Well, most basically it signifies that something is not crated or slat crated or enclosed in a rigid container but is instead, softwrapped. Somehow. With something.

Over the years we have seen “softpacked” interpreted to mean:

• wrapped in a flannel shirt, with or without tape to secure (watch those buttons!)
• plastic bagged in flimsy bags sporting the dry cleaner’s name and address (my favorite)
• used, very used, occasionally chewed, plastic sheeting draped over the frame
• cardboard corners, but otherwise entirely naked
• loose in a box with an afterthought of bubble wrap settled primly over the top (schoolteacher)
• beachballed in bubble wrap, and taped tightly all around as if more couldn’t hurt, but it can (any package you have to cut to open is risky, especially when guessing at the outline of the object within)
• gift tissue paper re-used, glitter and all

Here’s an object wrapped in plastic with a foreign object taped to the outside, potentially damaging the piece – unless it’s part of the piece, on the exterior of the package, with tape all over it.

This one is wrapped in some random plastic material which is too thin to provide adequate protection.

A used box with misleading printing, taped shut after it began losing its rigidity – fine for moving some stuff across town, but not for shipping art or other valuables.

Here is a piece wrapped in thin plastic, sealed with clear tape yellowed with age (clear-on-clear is a headache for the unpacker), and way too much of it – requiring a lot of knife work to remove.

This piece is popping out of its plastic wrap, exposing it to damage and the elements.

The plastic draped over this piece is used, torn, dirty, unsealed, too thin, and has out-of-date labels.

The “diaper paper” shown here is more gentle on some objects than it may appear in the photo, but sitting uncushioned in a flimsy, open cardboard tray leaves the piece open to damage. And a delicate artwork can be hiding under those messy paper folds haphazardly taped.

Not that all “civilian” packing is inadequate: often it is quite good and serviceable for the intended mode of transport.

Our favorite example of ingenious civilian packing is the customer who tells the story of relocating a world class collection of wedgewood china back in the fifties from the rural south up to Los Angeles in her car, without breaking a single of many hundreds of items. The secret archival material? Sanitary napkins! And she invited us to imagine the look on the faces of the pharmacists as she and her grey haired husband looted the shelves of every box they could find…

This collection was many years later packed and crated by FINE ART SHIPPING and sent off to auction at Sotheby’s London. It contained items so rare that the only similar or matching ones are in possession of the royal family.

There is no one single industry standard for “softpacking”, although there are basic guidelines and understanding of what this means. The condition, medium, value and fragility of the item itself along with consideration of the intended mode of transport are key ingredients; there is no one solution for an entire class of artworks.

But by and large a “softpacked” painting to a professional means that the contents, if a flatwork, is wrapped with a moisture barrier, then packed into a custom cardboard box that is created from sheets of cardboard cut to size to surround the artwork on all sides and edges. This is then taped closed and labeled as to the “face” side and correct orientation. This is also referred to as a “slipcase”.

Slipcases may have other ingredients such as:

• foam lining along the bottom of the pack to protect a heavy frame from its own weight
• wrapping of the artwork itself in glassine or dartek archival materials
• double cardboard over the “face” of the package for added protection
• collar wrapping or “shadow” boxing to allow for air circulation and/or to keep packing material from touching the face of textured, damp or unstable artwork
• glasskin taping over real glass to avoid damage to the artwork if the glass breaks in transit (glasskin is essentially oversized masking tape with an easily removable adhesive)

The elegance of a basic cardboard slipcase…

When traveling in the custody of professional art handlers, even a large slipcase like this can be a safe and economical alternative to crating.

Softpacks can take many shapes, and manufactured, double-wall cartons are often the best option for the job.

…even when a little modification is required.

Large or grouped softpacks are often palletized for greater protection in transit.

The custom pallet is a stronger, leaner and more efficient alternative to standard shipping pallets.

As with crating, the most important part of a softpack is the part that isn’t seen until it arrives safely at the destination.

Cardboard isn’t the only material used for rigid softpacks. When an object has special needs but crating isn’t an option, there is still a variety of archival and alternative packing materials to choose from.

It is important to let your art handler know exactly how your artworks will be wrapped when received. “Softpacked” can mean anything, and often does. If your carrier assumes this means slipcased, and you are operating in flannel shirt mode, this can create risk for the object if the service picking up is not prepared to further wrap the artwork or to return it to a warehouse where this can be done.

There are some prefabricated boxes which can be suitable for packing artworks and some which are eminently NOT suitable: we will have fun with those in a future post. Happy packing!

Betsy Dorfman