Over the years we have had a couple of instances where artworks or valuable objects were mistakenly left in crates or packages and almost, or actually, discarded. I hasten to say these were not containers that we had packed, but items received by us packed by other customers or shippers. In one case a work on paper was sandwiched by the sender between cardboard sheets with no labeling on that package whatsoever. Inside and resting against the back of the crate it was readily mistaken for…well, a piece of cardboard. And recently when preparing to discard boxes returned from a jobsite we found a number of expensive glassware items and a silver tray which the customer’s staff overlooked when unpacking. Oops.

Whether hiring a professional company or doing it yourself, all containers with multiple contents should be accompanied by a packing list or pack list. Sometimes this is pouched on the outside of the container, but for maximum safety we like to put a copy inside the package. With crates we often glue them inside the top. With a pack list, the person unpacking knows exactly what to look for within the box. They can check off pieces as they unpack and make sure that all items are accounted for before discarding the package.

In addition, all packages within a box or crate should carry a clear label to distinguish between packed items and incidental packing materials. We often write “art inside!!” on portfolios as well as label them with the artist and title of the contents. A few seconds with a red marker can literally save a small or thinly wrapped artwork from accidental destruction or loss. Your packages should not be mysterious.

And then there are the “non art” components which often accompany shipments. Artists are notorious for this. They will send us a lovely crate with carefully packed and labeled art within, but fail to alert us to look for that little bag of screws, or that wood cleat they tucked up in the northwest corner which they hope we didn’t think was part of the crate, or the little packet of folded mending material that is hugely important to the installation… Once again common sense dictates that anything which needs to be found needs to be findable. And all items including incidentals need to appear on pack lists. Otherwise we may not recognize what is integral and what is not. The folded material in one artist’s crate might be something leftover that they used to fill negative space, or it might be critical to the artwork. We should not have to guess.

At our warehouses, we have a standard rule that all boxes are broken down fully and all accompanying “trash” paper, bubble wrap, or plastic etc. is searched again to make sure no objects are commingled in the packing. With crates, interior foam and loose spacing or lining materials are fully removed so that the crate is inspected right down to the wood before it is marked as empty. Every art handler has a story of the “empty” crate that wasn’t. Packing lists may not entirely solve this problem, but they help. After all the most basic goal of shipping is to have the receiver, not the dumpster, receive what the shipper shipped.

 Betsy Dorfman

When we advertise for art handlers there are inevitably calls and emails in response saying essentially: “I’m not exactly sure what an art handler is or does, but I know I would be super good at it!” Well, you might — most art handlers are trained on the job and people from all sorts of backgrounds have succeeded in the role. But it isn’t an easy job and it takes the right blend of skills and personality to make the cut.

In the next few posts we’ll take a look at art handlers and art handling; the more the public understands what we do and why and how, the better. And perhaps there are some future art handling superstars out there in cyberville waiting to be discovered!

So, for starters, what is an art handler?

An art handler typically works for an art services, transportation, or storage company and performs some or all of the following tasks:

• Drives a truck, either locally or long distance between cities
• Picks up and delivers a variety of artworks including paintings, sculptures, and mixed media works of all descriptions
• Inspects artworks to determine how, where, when, or if to touch them and how to pack for transport
• Understands how to properly wrap, load, span, tie in artworks within a truck to keep then safe and stable during transport
• Selects proper archival and other packing materials depending upon the medium, surfaces, condition and fragility of the works in question
• Packs and crates artworks of all descriptions
• Interacts positively with a typically educated, professional, and often opinionated customer base in the field
• Installs artworks professionally in settings ranging from corporate to residential, including selection of proper hardware and exercise of aesthetic judgment as needed
• Prepares condition reports and photographs artworks as needed
• Completes critical paperwork such as inventories and bills of lading with accuracy and attention to detail
• Has the “people” skills and situational awareness to work with a partner or larger crew in a seamless way, taking leadership and direction as needed to complete the task at hand
• Is familiar with basic art terminology and art history

Not all art handlers necessarily need to drive trucks, crate, or install artworks; in larger companies there are departments and an art handler may never be required to drive a large truck, make a crate or softpack paintings. But the wider the applicant’s skill set the more valuable he or she is potentially to any employer.

It should be noted that art handling in a for profit competitive business like art transportation is quite different from the job of a preparator or art handler in a museum or gallery setting. There is a tremendous emphasis on dealing with the public and many services of necessity are are performed with third parties looking on. Ever put a $5 million dollar painting into a crate with a room full of museum staffers looking on? Or install a painting on a 20 foot white wall in a living room overlooking the ocean with the owners of the artwork, gallery representative, art consultant, and artist all offering input and suggestions?

It takes a certain personality and sense of forward motion to get the job done both safely for the artworks and expeditiously enough to keep the company in business. Time counts, and the extra caution slow motion rules which are standard operating procedure in some institutional committee cultures simply don’t apply. Many otherwise talented art handlers can’t make the shift to the “for profit” culture or are fine working alone in a shop but not comfortable out in the field with onlookers checking their watches, asking questions, and sometimes second guessing methods and materials. Whatever their other qualifications, art handlers who are loners, can’t do paperwork, or who fail to develop a good “art side” manner with customers don’t last long.

Betsy Dorfman

The most recent and local controversy over museums de-accessioning artworks involves a decision by the Orange County Museum of Art to sell multiple artworks to a private collector. Having learned of this transaction only after the fact, the Laguna Art Museum lodged a protest, upset that they were not offered an opportunity to acquire the artworks in advance of the offer to a private citizen.

http://latimesblogs.latimes.com/culturemonster/2009/06/ocma-sells-paintings-to-private-collector-prompting-criticism.html

Without knowing the details, and having a working relationship with both museums, we have no interest in taking sides, except to say that hopefully the new owner of these artworks will see fit to lend them early and often. As is obvious the basic difference between works held so-called publicly, in museums, and those held privately, does often come down to a matter of access. But there are museums who hold art off public view and, likewise, some private lenders whose artworks are out on loan more often than not. Some lenders loan freely, some sparingly, and some grudgingly. In 25 plus years of dealing with lenders and borrowing institutions we have pretty much seen it all. We thought you might enjoy a peek into this process which is not as cut and dried as you might suppose.

In some cases purchasers of high end artworks agree to loan the work to bona fide requestors as a part of the acquisition process. In other cases no guidelines apply and it is simply up to the borrowing institution to contact owners of prospective works and convince them to participate. Such convincing can be a simple phone call or a long process involving delicate negotiations over many weeks or months.  Luckily, that’s not our turf.  If these efforts are successful a loan agreement is drafted which sets forth various stipulations such as term of the loan, conditions of transport, insurance, etc.  We generally come into the picture once the loan agreements are in place; we receive an inventory of artworks and a corresponding list of lenders. It is our responsibility to contact the lenders to arrange packing and transport to the exhibition venue. On paper, this is all very organized. In real life, not so much.

Hi, this is FINE ART SHIPPING and we’d like to arrange a date this week to pickup the Prestigious Artwork which you are kindly lending to the Prestigious Museum Exhibition next month.  Hello ?  Hello?

Some lenders, having agreed to the transaction some time ago, change their mind or, let’s say, their enthusiasm diminishes once the reality of giving up the artwork becomes apparent through our phone call. We leave messages, they don’t call back. Or they do call back, and claim the loan agreement is faulty in some way. More delay. Or, the artwork it turns out has been taken to their ranch in Montana, and the caretaker can only be reached there on alternate Thursdays by meeting him in town at the feed store. Where there’s a lack of will there’s no way.

Other lenders could not be more helpful, but experience separation anxiety once our art handlers actually arrive to collect the piece. In one case, a lender actually cried, seeing the bare space left on the wall where her favorite “child” had lately hung. We moved another favorite over from an adjoining room to compensate, calming her down and making the room livable again. At the other extreme, we’ve shown up only to be waved into the living room with an offhanded “take whatever it was you came for…” as the housekeeper or spouse went on with more pressing business.

I once had the personal trainer of a lender who was out of town sit me down at a table and go over every comma in the loan agreement, occasioning many calls back and forth to the museum representative, before “Hans” would release the piece. We were supposed to wrap the painting, but I was so fearful Hans the Inquisitor would change his mind that I simply picked it up “naked” and carried it out through the lobby. The (by now new) security officer on the desk apparently had no problem with a person he had never seen before carrying a valuable painting off into the sunset.

Then there are the occasional lenders who try to get our crews to do extra work, tacitly or even not so subtly expecting that such activity will be billed to the borrower or organizer of the exhibition. Take the artwork off the wall? Sure. Put another painting quickly in it’s place? Reasonable, if essentially a switch of like sizes. Bring the two heavy framed antique mirrors and the chandelier in from the garage and install them “so the room will look nice again”?  I don’t think so. Upon return from exhibition, some lenders see this as a chance to re-position all the art in a room or to have us unpack and install a few new paintings that have arrived in the meantime. Generally this works out, and lenders are able to separate (and be willing to pay for) services beyond what is included in their agreement with the borrowing institution. Sometimes the institution agrees to pay even for quite outlandish “extras” based on the deep pocket status of the benefactor in question. Basically, “do whatever they want and try to get the hell out of there” is the instruction, delivered with a sigh. Every art handler has stories of moving the refrigerator out to the pool house, or switching dressers in upstairs bedrooms, all in the normal course of putting a 20 x 20″ framed artwork back on the wall in the den. Lenders have to be made happy, on this the art world depends.

Betsy Dorfman

We get requests on a regular basis to send boxed or otherwise “softpacked” artworks via package services such as UPS or Fed Ex, or by freight, to various destinations.

Our answer in 99% of the cases is, no. We don’t ship softpacked art by freight service, period. Or, (with apologies to O.J.) if it’s freight it needs a crate! For starters, the package services don’t differ from freight in terms of handling; they are freight.

Freight handling is rough and tumble, or can be. We get crates in regularly that have footprints on them from being “stood” on, sometimes a whole line of footprints showing the crate was walked on most likely to reach other objects in a truck. If that container had been a softpack or box — curtains.

Most freight shipments are handled multiple times enroute, are fork lifted to and fro, and may get conveyor belted as well. The extra foam padding used within a properly built crate gives far better “shock” protection than a standard softpack. If you have ever seen the result of a cowboy driven forklift tine striking a cardboard box, it isn’t pretty. With a severe blow even a crate might be breached, but the chances are better for a positive outcome.

In addition, freight shipments are generally not “tied in” within the transport vehicle or aircraft. Which means they can shift, turn over, or other items can lean against them or fall on them. Thus, the more rigid the container the better. 

Moreover, crates can be constructed using various tricks of the trade along the top or bottom which make them suitable to ride only one way i.e. in a given orientation as to LWH. While this is not foolproof, and we never rely on freight carriers to ship art that might be damaged if turned from the vertical, it is more possible to secure the orientation of larger crates than boxes or cartons. Any small box or package shipped via freight is guaranteed to be turned this way and that, no matter what orientation marks appear on the exterior.

There are exceptions to the  freight=crate rule. Several companies sell prebuilt shipping containers or “strong boxes” composed of heavy corrugated cardboard, seriously foam lined, and sometimes incorporating additional puncture proof linings. These offer protection approaching that of a plywood crate, but are more crushable, still. And there is the occasional very sturdy artwork that can survive double boxing in a foam lined box.

Your local pickup guy may hand carry your box out to his truck, and may lovingly place it in the proper orientation, but it’s not going to be handled that way for the rest of the journey, chances are. We see packages every day which are handed to us upside down, or where “fragile” markings are ignored with parcels tossed casually into trucks despite cautionary labeling. A crate offers superior protection outside and in and gives what can be an art saving margin for error. 

If you stick with our rule of thumb you have a far better chance of your shipment arriving in good condition. 

Betsy Dorfman

We get calls and emails regularly from customers looking for rates to ship artworks of certain sizes from point A (typically their gallery or studio location) to several sample point B’s. Their expectation is that the cost will vary relative to volume and distance shipped, yes? Well, maybe.

The art shipping business is, fundamentally, the “what if” business. Cost depends upon a great many variables, which is why we will ask you (sorry) a raft of questions before responding with an estimate. We are also in the disclaimer business, but will save that for a later blog.

The first and most important variable is: what are we shipping? For artworks of low or modest value which can be rolled and secured in sturdy tubes, or boxed or crated and sent via package service such as UPS or Federal Express, yes, it is possible to create what is essentially a “tariff” based on distance shipped.  The artworks needless to say have to be durable enough to survive freight handling unharmed.  This is not recommended for fragile, hinged or delicate works where damage could ensue if the packages are turned topsy turvy. They will be turned topsy turvy, and no number of “this way up” arrows and markings is going to change that.

For more valuable artworks, larger scale artworks, and for delicate works the answer is, well, sometimes. Most of the United States is served by a network of art shuttles; these are insurable carriers whose trucks and crew are trained and qualified to handle fine art. Artworks are hand carried, tied into the vehicle, and orientation markings are observed. In many cases the trucks are climate controlled as well. They typically run on a predetermined route and schedule with a couple of days spent in each city or region picking up and dropping off. Pricing is largely determined by volume and distance so you could, theoretically, develop a model for a “typical” box or crate to travel to multiple cities, for example. But here the words “schedule” and “city” are key.

If the destination is rural, or the artwork has to meet a deadline which does not conform to the shuttle schedule, then the cost goes off the tariff and into the “custom” bin. And the relationship of distance to cost? Can be totally undone. For example, on our Los Angeles to San Francisco shuttle we can ship a large 50 x 4 x 60″ softpacked painting from city center to city center for under $ 200. That’s a trip of about 380 miles, 6 -7 hours in a truck depending upon stops. But to deliver that same artwork to Palm Springs, roughly 110 miles, the rate is going to be $300 at least, and higher if a date and time specific service is requested. And to deliver that same painting from Los Angeles up the coast to what we call “far Malibu”, in traffic, could run the same $300 or higher, based on hourly rates. Why? The shuttle is a consolidated service and pools multiple orders to a common destination. The Palm Springs and Malibu deliveries are custom services or, if consolidated, carry only one or two orders at a time, so the cost to each customer is greater. And the same math holds true for regions around other major cities as well.

Furthermore, if our San Francisco shuttle goes “off route”, i.e. makes a stop far off one of the major highways, then the cost increases as well, sometimes considerably. It can cost hundreds of dollars extra to pick up from our artist customers in what we affectionately call the “troll and redwood” reaches of Northern California; unfortunately bucolic often equals big ticket.

So for predictability of cost and most economical rates, ship major city to major city, have a flexible schedule, and do your own packing where feasible. For the rest, contact a fine art shipping company for a custom quote.

Betsy Dorfman

Well known for his plays, stories and films,Alan Bennett is also, who  knew, an astute observer of art and member of the board of the National Gallery. “Untold Stories” is a series of short pieces written when Mr. Bennett was under a, thankfully incorrect, death sentence from cancer in 1997. His musings on the state of the British commonwealth and psyche are on target and rendered in vibrant and piquant style. His “take” on many of the world’s museums includes commentary on the ambiance and room tone of the spaces — how they make you feel and whether they are inviting spaces in which to encounter art . Benches or no benches? Lighting up to snuff? His opinions of the artworks, too, are fresh and entertaining and he has no trouble casting aside received wisdom when “masterpieces” don’t make the cut. You definitely want to go museum hopping with this gentleman.  

Skip ahead to the diary entries if you are mainly interested in his art critiques and observations;   but you will be missing much. Tales of his upbringing among the shop-keep aunties and conventions of ex-urban Leeds are both poignant and hilarious by turns.

Here is a link to the 2005 review by the Guardian: http://www.guardian.co.uk/books/2005/oct/09/biography.features1

Betsy Dorfman

I get some variation of this phone call all too frequently:

ARTIST:   Hi, I have a crate I need to ship to London. I built it myself.

ME:           Okay, we can help with that. I will need the dimensions and weight.

ARTIST:   I got everything in one crate, if you can believe that. Eight by seven by about, oh the height has gotta be, I’m five eight so let’s say, six.

ME:          (Hopefully, but knowing better) Feet or inches?

ARTIST:  (Proudly) Feet. It’s in my garage. You’ll need a lift gate. Wait, you thought I was five inches tall?

ME:          What is the size of the largest work in the crate. These are paintings?

ARTIST:  There’s a couple of big ones, maybe four, then a whole bunch of medium and little ones that I stacked double high and double wide. Kind of up on a shelf thing on the inside. Sectioned. That way it could all go in one crate.  (Pause) Hello?

ME:      Sorry I’m just…is there any way you can cut this thing in half?

FADE OUT

Okay, some actual useful information:

HEIGHT

Many airlines have height cutoffs of 60-63″, depending upon the actual equipment flown. Above that height you will need to book on a freighter, which gives you fewer flights to choose from and is often more expensive. You typically need an advance booking on a freighter, and such freight can wait in line sometimes for days until space is available.  Sometimes you can’t avoid this, with a large installation piece or bronze, but where it can be avoided it should be.  

WEIGHT/HANDLING

Oversize crates cost more at every stage of shipping and handling, and if very heavy can be dangerous to move as well. They are more likely to be fork lifted rather than hand carried or dollied.

FREIGHT COST

With inventories of mixed sizes it is nearly always cost effective to fabricate multiple crates with contents grouped by size.  It is the overall volume that determines freight cost, and splitting into multiple crates often saves on final volume. 

ACCESS: THE END GAME

Also consider that the average doorway is only 30 or so inches wide. If your shipment is going to a corporate location, office building, or a downtown gallery your giganto crate may not fit through the doorway. Not every business has a dock or wide receiving doors. So now you’ve got some preparator unpacking the crate at the curb — not going to be your biggest fan once that is done.  And then what do they do with the crate? Have you seen the average gallery store room? 

DAMAGE ISSUES 

Most damage in shipping actually happens during packing and unpacking. Creating an oddly sectioned crate, which also has a high center of gravity, may not be simple to unpack. The recipient could open the wrong side or not perceive where all the works are located. We have seen examples where small works were sectioned off behind larger works, but where the separating foam or cardboard was mistaken for the wall of the crate.  Out goes the crate into the trash still holding the small works – ouch.   Always include a pack sheet detailing the crate contents, and unpacking instructions as well. Unfortunately many artist packed crates don’t have such instructions included.

 RETURN SHIPPING

If the destination can’t or won’t store your oversize crate, you may be asked to pay for storage at an offsite location or charged for a new crate to return unsold items. If you are lucky and they do store it, and, even luckier, they sell half of your artworks at the show, now you are going to have to ship that huge crate back half empty. Had you built 2 or 3 crates, chances are the returning volume could have been downsized into 1 of 2 of those.

Like most art handlers we are happy to give guidance to artists or others building crates. Call us BEFORE you build and we may be able to save you some money, or grief, or both.

Betsy Dorfman

TIPS for obtaining an accurate quote for crating artworks:

We have mentioned previously the wisdom of providing the third dimension (the depth) for each two-dimensional artwork to be handled. But equally important is the issue of accurate dimensions. Having correct sizes is critical to crate pricing, and even moreso if crates are to be prebuilt in advance of actually receiving the artworks.

Very often we are provided with dimensions that are ten inches or more off the mark. You artists know who you are… Whether too high or too low, an estimate based on bad information is of little use to either the customer or the vendor. If the “wrong” dimensions are supplied for multiple works, as in a traveling exhibition, then the mistake just compounds and we all might as well just go out for a beer. After work, of course.

Some estimate requestors likely honestly believe that “close” is good enough or that a matter of inches one way or another won’t have a serious impact on pricing. But the truth is that when we design a crate we round up to the nearest 1/8″ inch in most cases. Or for an estimate, perhaps up to the nearest inch. But leeway of several inches? Never. The whole idea of a shipping crate for an artwork is to be custom built to the size of the work. And, believe it or not, too large is just as bad as too small.

When providing dimensions to an art handler the best approach is to supply each dimension labeled as to its correct orientation. For example: L 50 x W 3 x H 80. So if the artwork in question is a photograph that must travel right-side-up, the crating department will know how it must be crated, and any potential shipping issues due to height will be anticipated before it is time to ship the artwork. Send a photo of the work as well where possible, and of course indicate any condition issues that might require a custom or enhanced crating solution.

Guessing at the order of dimensions can be tricky. Many art shippers use art-world configuration of Height x Length x Width. But here at FAS we use the standard shipping configuration of Length x Width x Height in most of our notations, and we always indicate orientation with the letter designations to avoid confusion.

So give accurate dimensions, indicate the correct orientation, and provide as much information as possible about the artworks to be shipped. You will obtain an accurate estimate, and faster, too, as we won’t have to track you down to get more information.

Finally, if you are guessing at dimensions, confess! That way we may be able to offer you a couple of “what if” quotes and there will be less angst all around when that x- plus- ten -incher comes in the door.

Chris Barber & Betsy Dorfman

At FINE ART SHIPPING we specify in our estimates how a shipment will be transported, whether by air freight, ocean freight, van lines or other subcontracted trucking service, art shuttle, or exclusive use truck. The type of handing, equipment used, packing standard, security standard, and transit time is different for each of these modes of transport. In some cases the insurer of record may also have criteria that must be met in terms of security or handling. The more a customer understands the terminology the better so that there is a clear understanding of what service is being purchased and performed.

So, what is an ART SHUTTLE and why and when do I want to use one?

COMMODITIES :

Art shuttles are trucks specializing in handling artworks and sometimes antiques. They typically do not ship other commodities, general freight, or household goods. They are staffed by trained art handlers capable of packing and unpacking artworks and handling them appropriately at stops and within the truck. They are essential for transport of very high value and fragile works and are typically full service including the ability to pack, unpack, install, and insure artworks of all descriptions.

EQUIPMENT:

The art shuttle can be a tractor trailer sized truck operating nationwide or a smaller truck making more local or regional stops. Most art handling trucks are museum quality which means they have dual drivers, are climate controlled, and have air ride suspensions. Some art shuttles are not climatized or have only a single driver and in most cases the carrier will note this in their paperwork. Most art shuttle trucks also have logistics systems to assist with tying in and stabilizing packed works in the truck.

PACKING STANDARD:

Art shuttles are suitable for transport of softpacked or crated works. Most will have minimum packing standards and can upgrade packing to their standard or provide packing as needed. “Blanket wrapped” is really a furniture term and does not apply to art shuttles except in unusual circumstances. Art shuttles can be trusted to observe orientation (this way up, or ride flat) markings and will keep artworks properly oriented in transit.

ROUTES and SCHEDULING:

Most art shuttles operate on a route that is pre-scheduled between cities so that institutions and frequent shippers can plan ahead. The time in transit varies based on each shipment’s origin and delivery point. But as a rule of thumb most art shuttles take a week to two weeks to complete a route. This is therefore not a service that is going to work when items need to be moved in just a couple of days. Within their appointed schedules, also, timing may change by a day or so and customers need to have some flexibility in their receiving or releasing schedules. Most shuttles reserve the right to charge an additional fee for “first off” or “last on” or other custom timing requests.

HANDLING:

Many times customers assume that an “art shuttle” will not cross dock or handle a work more than twice: once when it is loaded and the second time when it is delivered. Well, maybe, but don’t count on it. An art shuttle is a consolidated service with items belonging to many customers commingled in the truck. As the truck makes its stops artworks are offloaded and others onloaded and space must be made accordingly. So it is likely that your shipment will be moved around, perhaps several times. Some carriers will cross dock as well which means transfer items from one truck to another at a regional hub. Art shuttles do an excellent job at this and problems are few. However if you have a shipment that can’t be handled several times or where the packing is insufficient for this, an exclusive use truck might be a safer choice.

INSURANCE:

Art shuttles can provide insurance in transit in most cases. Some have restrictions for items packed by the shipper. Insurance ,or declared valuation coverage as it is properly known, must be in place before the artwork is moved or handled. The value of the item or items must be stipulated and the coverage at the stated value will be noted on the related bill of lading. There is no “automatic” insurance except for what is essentially salvage value in some states.

SECURITY:

Most art shuttle trucks are equipped with GPS tracking devices and the trucks themselves have custom locking and other security measures installed as a part of their equipment. Many run “dual driver” trucks which means that the truck is staffed with two people, and in some cases the crew sleeps on board during cross country or longer routes. When in doubt, and if your insurer has specific requirements for coverage, the carrier involved can supply further details of their security arrangements. For ultra high value items an exclusive use truck with a courier on board, or with a security detail in accompanying vehicles, may be elected by the customer or insurer.

COST:

An art shuttle is a costly service due to the custom nature of the equipment and personnel involved. Operating costs are high and shuttles cannot cut corners without jeopardizing their reputation and the safety of the goods entrusted to their care. There is no such thing as a “discount” art shuttle. You wouldn’t want one if there were! Most shuttles charge a minimum and thereafter provide custom quotes based on the dimensions and number of the works to be transported, the locations to be served, and the precise services requested. Costs range from several hundred into the many thousands of dollars.

In figuring costs, mileage is not the most critical factor. Generally costs are most competitive between large markets. For example, it can be relatively affordable to ship a single painting from Los Angeles to New York. That same painting shipped far fewer miles from Los Angeles to a rural location in far northern California however would be considerably more expensive.

OVERVIEW:

So you want a fine art shuttle when you have a valuable or fragile artwork to ship, or one that must be climate controlled or kept in a specific orientation, or where packing, unpacking, installation or insurance is required enroute. A van line, moving company, or general trucker is not going to have trained personnel qualified to properly handle artworks and perform those related services. Art shuttles exist specifically to service this market for custom handling and transport of delicate goods.

WHEN IS AN ART SHUTTLE NOT AN ART SHUTTLE?

For purposes of comparing estimates between companies, always ask the type of service and specifically whether the quote is via art shuttle or some other type of trucking service. Most art shippers, including ourselves, will send shipments subcontracted to van lines or freight carriers as part of our normal constellation of services. There is nothing wrong with this so long as the customer understands the nature of the service and the packages and artworks themselves are suited to the chosen type of trucking and handling.

The term “art shuttle” does have a specific meaning, and it does not mean freight truck, air freight, common carrier, or van line trucking. Look for the terms “climate controlled”, “museum quality” and “air ride trucking” to be sure you are getting a true shuttle where this is needed. If an art services company won’t reveal the actual carrier or define the service in those terms then it is time to try another company who will.

Betsy Dorfman / Fine Art Shipping

Most fine art shippers, including ourselves, receive a variety of estimate requests each day from both “civilian” and “industry” clients or potential clients. Often these requests contain details as to artist, title, origin and destination, dates requested, medium, height, and length. Most often missing? The third dimension i.e. the depth. This is so common that we have considered producing T-shirts reading WHAT’S THE THIRD DIMENSION?! If you are interested in receiving one of these, as yet, non existent shirts, let us know. No extra charge for existential overtones.

Upon being asked some requesters seem surprised that the depth would matter. As if, having gone to the bother of telling us that the medium is fossilized possum teeth and pop rocks embedded in resin, how could the depth possibly be of interest? But typically in the end they indulge us and come up with something, oh all right, if you must know…. I have often wondered why this lapse is so frequent, as it seems so logical that artworks, being things, have three dimensions and take up three dimensions in what we like to call real life.

With paintings in particular however, this dimension seems to disappear from the interest radar. Perhaps it is because the depth, measurement back to front, can and does vary with the framing. But that is equally true of the length and height, to some extent. I think the answer more likely is that trained and museum personnel most often think in terms of image size rather than framed size. (Another question every fine art shipper needs to remember to ask!) Image size is their gold standard and depth is not considered. And this omission can and does persist when inventories are passed on for shipping quotes.

Also the depth is generally the smallest dimension of the three and so can seem insignificant. Emphasis on the “seem.” As shippers, we live and occasionally die by volume. Back in my rookie season I worked up a detailed estimate for a multi crate traveling exhibition of sixty or so artworks. Licking my pencil (metaphorically) and conquering my English major’s fear of spatial relations testing of any kind, I grouped the paintings by size, figured my crate dims and was good to go. Except, I failed to ask re image size versus framed size and, worse , I let the customer get away with giving me an “average depth” of 3 inches per artwork. Long story short, the artworks were framed in the most enormous heavy and ornate gilt frames I have ever seen. These babies each needed their own zip code. Every one was 6-8″ inches overall larger than I had estimated including back to front. The real killer, the budget buster, the oh-my-god-you-have-got-to -be-kidding-me element was the depth.

Things I took away from this experience:

• It helps to own the company, because you can’t be fired
• You can’t be fired, but you can be forced to ‘eat’ unusable crates. (No they never come in handy for something else. But we will get to that in another post)
• Average depth is defined as 5″ more than you could possibly imagine
• Customers are very nice except when ten crates turn into twenty
• Fear of spatial relations testing (which of these two hellish objects fits inside this other completely useless diagram) is a reliable predictor of intelligence
• Image size is for politicians, not art shippers
• All correspondence with estimate requesters should begin with “what is the third dimension” and end with “so help you god.”

Betsy Dorfman / Fine Art Shipping