FINE ART SHIPPING has moved, installed, shipped and stored many of these works over the past decade-plus for the Crichton family. Packing and crating these recent few to send off for display in London was an exercise in nostalgia to be sure. We have softpacked the Johns for Mr. Crichton to carry on an airplane, installed it at residences in New York and Los Angeles, and each time we handled it was a thrill. The office emptied out, art handlers mysteriously appeared as the crate was about to be opened — there are artworks which claim their own audiences, and this is one.

On September 11, 2001 our Los Angeles based crew was packing art at the Crichton residence in upstate New York, some 90 miles from ground zero. We were immediately invited to stay in the home for several days, allowing us to give our hotel rooms to our NY based crew, who were unable in those early days and hours to return to the city. So this goes beyond a business relationship, to what has been a partnership of care and concern for this art over many years and circumstances.
Following the current exhibition at Christie’s the artworks go on sale in New York in May. To the new owners we can only say: may the vibes, all good, be with you.

Betsy Dorfman

In the next few posts we’ll take a look at art handlers and art handling; the more the public understands what we do and why and how, the better. And perhaps there are some future art handling superstars out there in cyberville waiting to be discovered!

So, for starters, what is an art handler?

An art handler typically works for an art services, transportation, or storage company and performs some or all of the following tasks:

• Drives a truck, either locally or long distance between cities
• Picks up and delivers a variety of artworks including paintings, sculptures, and mixed media works of all descriptions
• Inspects artworks to determine how, where, when, or if to touch them and how to pack for transport
• Understands how to properly wrap, load, span, tie in artworks within a truck to keep then safe and stable during transport
• Selects proper archival and other packing materials depending upon the medium, surfaces, condition and fragility of the works in question
• Packs and crates artworks of all descriptions
• Interacts positively with a typically educated, professional, and often opinionated customer base in the field
• Installs artworks professionally in settings ranging from corporate to residential, including selection of proper hardware and exercise of aesthetic judgment as needed
• Prepares condition reports and photographs artworks as needed
• Completes critical paperwork such as inventories and bills of lading with accuracy and attention to detail
• Has the “people” skills and situational awareness to work with a partner or larger crew in a seamless way, taking leadership and direction as needed to complete the task at hand
• Is familiar with basic art terminology and art history

Not all art handlers necessarily need to drive trucks, crate, or install artworks; in larger companies there are departments and an art handler may never be required to drive a large truck, make a crate or softpack paintings. But the wider the applicant’s skill set the more valuable he or she is potentially to any employer.

It should be noted that art handling in a for profit competitive business like art transportation is quite different from the job of a preparator or art handler in a museum or gallery setting. There is a tremendous emphasis on dealing with the public and many services of necessity are are performed with third parties looking on. Ever put a $5 million dollar painting into a crate with a room full of museum staffers looking on? Or install a painting on a 20 foot white wall in a living room overlooking the ocean with the owners of the artwork, gallery representative, art consultant, and artist all offering input and suggestions?

It takes a certain personality and sense of forward motion to get the job done both safely for the artworks and expeditiously enough to keep the company in business. Time counts, and the extra caution slow motion rules which are standard operating procedure in some institutional committee cultures simply don’t apply. Many otherwise talented art handlers can’t make the shift to the “for profit” culture or are fine working alone in a shop but not comfortable out in the field with onlookers checking their watches, asking questions, and sometimes second guessing methods and materials. Whatever their other qualifications, art handlers who are loners, can’t do paperwork, or who fail to develop a good “art side” manner with customers don’t last long.

Betsy Dorfman

I get some variation of this phone call all too frequently:

ARTIST:   Hi, I have a crate I need to ship to London. I built it myself.

ME:           Okay, we can help with that. I will need the dimensions and weight.

ARTIST:   I got everything in one crate, if you can believe that. Eight by seven by about, oh the height has gotta be, I’m five eight so let’s say, six.

ME:          (Hopefully, but knowing better) Feet or inches?

ARTIST:  (Proudly) Feet. It’s in my garage. You’ll need a lift gate. Wait, you thought I was five inches tall?

ME:          What is the size of the largest work in the crate. These are paintings?

ARTIST:  There’s a couple of big ones, maybe four, then a whole bunch of medium and little ones that I stacked double high and double wide. Kind of up on a shelf thing on the inside. Sectioned. That way it could all go in one crate.  (Pause) Hello?

ME:      Sorry I’m just…is there any way you can cut this thing in half?

FADE OUT

Okay, some actual useful information:

HEIGHT

Many airlines have height cutoffs of 60-63″, depending upon the actual equipment flown. Above that height you will need to book on a freighter, which gives you fewer flights to choose from and is often more expensive. You typically need an advance booking on a freighter, and such freight can wait in line sometimes for days until space is available.  Sometimes you can’t avoid this, with a large installation piece or bronze, but where it can be avoided it should be.  

WEIGHT/HANDLING

Oversize crates cost more at every stage of shipping and handling, and if very heavy can be dangerous to move as well. They are more likely to be fork lifted rather than hand carried or dollied.

FREIGHT COST

With inventories of mixed sizes it is nearly always cost effective to fabricate multiple crates with contents grouped by size.  It is the overall volume that determines freight cost, and splitting into multiple crates often saves on final volume. 

ACCESS: THE END GAME

Also consider that the average doorway is only 30 or so inches wide. If your shipment is going to a corporate location, office building, or a downtown gallery your giganto crate may not fit through the doorway. Not every business has a dock or wide receiving doors. So now you’ve got some preparator unpacking the crate at the curb — not going to be your biggest fan once that is done.  And then what do they do with the crate? Have you seen the average gallery store room? 

DAMAGE ISSUES 

Most damage in shipping actually happens during packing and unpacking. Creating an oddly sectioned crate, which also has a high center of gravity, may not be simple to unpack. The recipient could open the wrong side or not perceive where all the works are located. We have seen examples where small works were sectioned off behind larger works, but where the separating foam or cardboard was mistaken for the wall of the crate.  Out goes the crate into the trash still holding the small works – ouch.   Always include a pack sheet detailing the crate contents, and unpacking instructions as well. Unfortunately many artist packed crates don’t have such instructions included.

 RETURN SHIPPING

If the destination can’t or won’t store your oversize crate, you may be asked to pay for storage at an offsite location or charged for a new crate to return unsold items. If you are lucky and they do store it, and, even luckier, they sell half of your artworks at the show, now you are going to have to ship that huge crate back half empty. Had you built 2 or 3 crates, chances are the returning volume could have been downsized into 1 of 2 of those.

Like most art handlers we are happy to give guidance to artists or others building crates. Call us BEFORE you build and we may be able to save you some money, or grief, or both.

Betsy Dorfman